What is the LA 1 Expressway?
Upon completion, the LA 1 Expressway will be a 19-mile toll road from Golden
Meadow to the Gulf of Mexico. Ultimately, this project will replace the
existing, storm-vulnerable highway with a safe evacuation route as well as a
modern highway and bridge built to assist with traffic congestion and withstand
climate and weather conditions that have made the old LA 1 outdated.
When will the LA 1
Expressway open?
LA 1 will be built in phases, as funding permits. The first open section is the
bridge over Bayou Lafourche, which opened July 8th, 2009. The second section,
from Port Fourchon to Leeville, is under construction and is scheduled to open
fall 2011. The third section, from Leeville to Golden Meadow, is not yet
funded.
Where does tolling begin on
the LA 1 Expressway?
The tolled portion of the LA 1 Expressway begins at the bridge over Bayou
LaFourche in Leeville. Tolling only applies to southbound traffic.
Why is the bridge tolled?
While the need for a new
bridge and expressway is critical, funding has not been available. Due to
funding needs, the only way to pay for the bridge is by collecting tolls. By
law, LA 1 toll revenue may only be utilized to pay back the construction loan
debt that the Louisiana Department of Transportation and Development (DOTD)
undertook in order to construct the LA 1 Expressway.
How does the LA 1 tolling work?
LA 1 uses "open road tolling" technology, considered the most
convenient, driver-friendly toll system. Open road tolling allows drivers to
pay tolls without having to slow down or stop at toll booths, allowing traffic
to flow safely and smoothly. Instead tolls are collected electronically with
overhead equipment that “reads” a transponder located in your vehicle. There
will be no toll booths to accept cash payments along the LA 1 Expressway.
A Single-Trip
GeauxPass is a prepaid toll used for a one-time trip valid for 90 days. You do not need a transponder
or account to purchase a Single-Trip GeauxPass. Click here to purchase a Single-Trip
GeauxPass using your Visa or MasterCard only.
For more information on the
LA 1 Expressway project go to www.la1project.com.
What is a GeauxPass?
GeauxPass
is a transponder (toll tag) that is electronically linked to a prepaid account.
The GeauxPass and associated account allows you to use Louisiana toll roads
like the LA 1 Expressway and Crescent City Connection without having to stop
and pay for the toll. Toll fees are deducted electronically from the prepaid GeauxPass account.
A Single-Trip
GeauxPass is a prepaid toll used for a one-time trip valid for 90 days. You do not need a
transponder or account to purchase a Single-Trip GeauxPass.
How does
GeauxPass work?
The GeauxPass transponder is mounted in the upper left corner of the vehicle windshield.
When a vehicle drives beneath overhead electronic toll collection equipment
(called gantries) the equipment sends a signal to the GeauxPass transponder and
the toll is collected electronically, deducting the appropriate toll amount
from your GeauxPass account.
A
Single-trip
GeauxPass valid for 90 days does not require you to purchase a transponder; however, you will
need to pre-pay for your trip. When you pre-pay the toll, you will provide your
license plate number. When your vehicle goes through the overhead equipment, the
license plate is “read” and matched with the information provided during the
pre-pay process.
How can I get a GeauxPass?
Getting a GeauxPass is easy!
·
Online!
o
Click here to sign up online with a credit card or purchase a
Single-Trip
GeauxPass valid for 90 days now. (MasterCard or Visa only.)
- Call!
- Call 1-866-662-8987 to
open a GeauxPass account over the telephone. Please have your vehicle license plate
and debit or credit card (MasterCard or Visa) information available.
- Come in!
- Visit
a Customer Service Center and open an account in person or drop off an
application that you have already downloaded, printed and completed – Click
here to print out the application
- Office hours and locations
are available on our customer service page
- Arrive after hours? Drop
your application in the night deposit box.
- Mail
it!
- Print
out the application at the link above, fill it out and mail it to:
- GeauxPass, P.O.
Box 6308, New Orleans, LA 70174-6308
How do I
sign up for a business/commercial GeauxPass account?
Click
here to access the GeauxPass business application and instructions.
How much is a GeauxPass?
Costs will vary based on the type of GeauxPass you choose for
your vehicle.
- Two GeauxPass options are
available:
1.
A sticker GeauxPass is $12.50 – permanent
and must stay with the vehicle
2.
A hard case GeauxPass is $32.00 – can move
from one vehicle to another
In addition to this one-time charge, a
toll pre-payment is required to open your GeauxPass account. Your GeauxPass
account is the fund that tolls are deducted from each time you use a GeauxPass
toll system. The minimum for this pre-payment is $20 and may be made by cash,
check, debit or credit card.
What information do I need
to open a GeauxPass account?
·
A valid driver's license or state ID
·
Permanent vehicle license plate number(s) for all vehicles
on the account
·
Minimum deposit of $20, plus the cost of the
transponder
What information do I need to purchase a Single-Trip GeauxPass?
·
Permanent vehicle license plate number(s) for your
vehicle and trailer (if applicable)
·
The minimum payment is $2.50, the price will vary
based on vehicle type and number of passes purchased
How does the
GeauxPass account work?
When your GeauxPass account balance reaches $5 or less, a deposit is
necessary to keep your account active. If you have a debit or a Visa or
MasterCard credit card (a credit card is recommended) on file, you can elect to
enroll in the “Auto-Replenish” program. Your credit or debit card will be
automatically debited $20 every time your account balance goes below the $5 threshold.
If you pay by cash, you will need to come to the Golden Meadow or New Orleans Customer
Service Center during operating hours to add funds to your account.
Can I use my GeauxPass on
the Crescent City Connection?
Yes.
Your GeauxPass may be used on the Crescent City Connection (CCC) and LA 1
Bridge. Also, your CCC account and transponder can be used on the LA 1 Bridge
and the CCC.
Can I use my Causeway
account and Transponder for the LA 1 Bridge or CCC?
No.
You will need to open a separate GeauxPass account for the LA 1 Bridge or the
CCC, but you will not need to purchase a new transponder.
How do I qualify for a non-resident commuter rate of $1.50 per trip?
In order to qualify for the non-resident commuter rate of $1.50 per trip, you
must:
·
Open a GeauxPass account by applying online, in
person or over the phone
·
Provide your driver's license or valid state ID
·
Provide your motor vehicle registration
·
Drive a 2-axle vehicle
·
Make a minimum of 20 trips on the southbound LA 1
bridge (the tolled portion) in the vehicle registered on the GeauxPass account within
a continuous 60-day period
Until the 20 trip requirement is met, your account
will be charged the full 2-axle rate of $2.50 per trip. After the requirement
is fulfilled, the discount will be applied to your account.
Where
can I get a Single-Trip GeauxPass to drive on the LA 1 Expressway?
You
can stop at any of the following kiosk
locations along LA 1 to pay for your one-time trip valid for 90 days:
- Single-Trip Pass - Debit and
Credit Cards (Visa and MasterCard only)*
- Frank’s Supermarket - 1917 South
Bayou Drive, Golden Meadow, LA
- Tyd’s - 24183 Highway 1, Golden
Meadow, LA
- Cash Magic - 11825 Highway 308,
Larose, LA
- Chevron Jubilee -16860 Highway 3235,
Galliano, LA
- Sureway Supermarket – 3209 Highway
1, Grand Isle, LA
*Click here for a map and hours of operation.
- Single-Trip Pass - Cash, Debit
and Credit Cards (Visa and MasterCard only) – 24/7
You can also get a single-trip pass at our
customer service center 24/7:
o
1821 South Alex Plaisance Blvd. (Hwy.
3235) in Golden Meadow
Cash, debit and credit card payment
options are available at this location.
You can purchase a
Single-Trip GeauxPass online 24/7 using your Visa or MasterCard. Click here to
purchase your Single-Trip GeauxPass now.
Do I need to register my
trailer(s) or boat(s) that I tow with my vehicle?
Yes. Although you just need one GeauxPass tag or transponder,
the license plate number of the trailer or boat you are towing must be visible
and registered on your GeauxPass account.
Where can I find more
information?
·
www.geauxpass.com
·
Call 1-866-662-8987 to speak with one of our
customer service representatives
·
Go to www.facebook.com/LouisianaGeauxPass, to become a fan of our GeauxPass Facebook page
·
Go to http://twitter.com/geauxpass
to sign up to follow us on Twitter and receive up-to-the-minute
"tweets" about the LA 1 Expressway and associated information
Someone else was driving my
car at the time of the violation. Do I have to pay?
Yes. Under Louisiana law, owners of vehicles are responsible for any toll
violations regardless of who was driving at the time.
Can I dispute a toll
violation?
Yes. Toll violation notices are sent to the vehicle owner. All hearing requests
must be submitted in writing to the address on the violation notice.
I have a toll transponder
from another state. Will it work on the LA 1 Expressway?
No. At this time, only the GeauxPass will work on the LA 1 Expressway and the
Crescent City Connection. GeauxPass will also work on future Louisiana toll
roads.
What should I do if I
receive a toll violation?
If you receive a toll violation notice, you can resolve it at www.geauxpass.com,
by visiting a Customer
Service Center or by contacting GeauxPass customer service during operating hours at
1-866-662-8987. If you are not a GeauxPass customer, your violation notice will
include instructions on how to become a customer while resolving your
violation. You can send your toll violation payment to:
GeauxPass
2001
Mardi Gras Boulevard
Post
Office Box 6297
New
Orleans, LA 70174-6297
Why did I receive a toll
violation if I am a GeauxPass customer?
You could have received a toll violation for one of the following reasons:
1.
The tolling equipment could not read your transponder
2.
The vehicle had a license plate that is not
registered on your account
3.
You have insufficient funds in your account
If you receive a notice of
toll violation, e-mail us at customerservice@geauxpass.com,
visit one of the Customer
Service Centers or call GeauxPass customer service during normal business
hours at 1-866-662-8987.
I forgot or could not pay the toll before crossing the Expressway. Is
there a way to pay without being fined?
Yes. If you accidentally
drive on the LA 1 Expressway without a GeauxPass or pre-paying, you have 96
hours to call (1-866-662-8987) or visit the Customer Service Center to pay the
toll without incurring additional fees.
If you use the toll
expressway without a GeauxPass or pre-paying the toll will receive a violation
notice by mail and will be responsible for paying both the administrative fee
and the missed tolls.